Terms and Conditions

1. Acceptance of Terms

By using this website, submitting a contact form, calling our business, or signing an estimate or work agreement, you confirm that you have read, understood, and agreed to these Terms and Conditions. These Terms apply to all visitors, customers, and others who access or use our website or services.

2. Description of Services

Atwater Concrete Polishing & Epoxy Flooring provides concrete flooring services including but not limited to epoxy floor coatings, polished concrete, garage floor coatings, concrete resurfacing, surface preparation, concrete sealing, and related work for residential and commercial properties in Atwater, CA and surrounding areas.

All services are subject to a written estimate or work order that describes the specific scope of work, materials, and pricing. Work will not begin until the customer has reviewed and agreed to the written scope. The Company reserves the right to decline or modify any project that presents safety concerns or conditions outside of normal scope.

3. Estimates and Pricing

Estimates provided by Atwater Concrete Polishing & Epoxy Flooring are based on an on-site assessment and are valid for 30 days from the date issued unless otherwise stated. Estimates are not binding contracts. A formal work agreement or signed proposal constitutes the binding price for a project.

If unforeseen conditions are discovered during the course of work (such as existing damage beneath a surface, hidden subfloor issues, or material deficiencies not visible at estimate time), we will notify you in writing before proceeding with any additional work that may affect the final cost.

Free estimates are provided at no charge and with no obligation to proceed.

4. Scheduling and Cancellation

Project start dates are confirmed in writing. We make every effort to meet scheduled dates, but weather, material availability, or other circumstances outside our control may require rescheduling. We will notify you as soon as possible in those cases.

If you need to cancel or reschedule a confirmed project, please notify us at least 48 hours in advance. Cancellation requests made less than 48 hours before a scheduled start may result in a cancellation fee to cover mobilization costs already incurred.

The Company reserves the right to reschedule or pause work due to unsafe job site conditions, lack of access, or failure to complete required site preparation by the customer prior to the scheduled start date.

5. Payment Terms

Payment terms are specified in the written work agreement. For most projects, a deposit is required prior to scheduling, with the remaining balance due upon completion. Specific deposit amounts and payment schedules are outlined in each project agreement.

Accepted payment methods will be specified on your invoice. Late payments may be subject to a late fee as stated in the project agreement. The Company reserves the right to pause or discontinue work on projects with outstanding unpaid balances.

All prices are in US dollars. Sales tax will be applied where required by California law.

6. Customer Responsibilities

You agree to:

• Provide accurate information about the project location, surface conditions, and any known issues.
• Ensure safe and unobstructed access to the work area at the scheduled start time.
• Remove personal property, furniture, vehicles, or other items from the work area prior to our arrival, unless otherwise agreed in writing.
• Inform us of any known hazardous materials, structural concerns, or permit requirements before work begins.
• Allow adequate curing time for installed coatings or concrete as directed in your post-installation care instructions.

7. Warranty and Warranty Disclaimers

Any warranty provided on workmanship or materials will be stated explicitly in the written project agreement. Where a warranty is provided, it covers defects in installation under normal use and conditions. Warranties do not cover damage caused by misuse, improper maintenance, chemical exposure beyond normal household or commercial use, structural movement, flooding, or modification of the installed surface by the customer or third parties.

Manufacturer warranties on materials are subject to the terms and conditions of the manufacturer and are separate from any workmanship warranty provided by the Company.

Except as expressly stated in a written project agreement, services are provided "as is" without any additional warranty, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Atwater Concrete Polishing & Epoxy Flooring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the performance of services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to services provided shall not exceed the amount paid by the customer for the specific project giving rise to the claim. This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, strict liability, or otherwise.

9. Website Use

This website is provided for informational purposes only. You agree not to use this site for any unlawful purpose or in any way that could damage, disable, or impair the site or interfere with others' use of it.

All content on this website, including text, images, and design, is the property of Atwater Concrete Polishing & Epoxy Flooring or its licensors. You may not reproduce, distribute, or use site content without express written permission.

10. Dispute Resolution

If a dispute arises between you and Atwater Concrete Polishing & Epoxy Flooring regarding services or these Terms, we encourage you to contact us directly at the information below to resolve the issue informally. We will make a reasonable effort to address your concern within 10 business days.

If informal resolution is not possible, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association, unless both parties agree in writing to a different process. You agree to waive the right to participate in a class action lawsuit related to services provided by the Company.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Any legal proceedings arising out of or related to these Terms or our services shall be brought in the courts of Merced County, California.

12. Modifications to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect upon posting to this page with a revised effective date. Continued use of this website or engagement of our services after any change constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

13. Contact Us

Questions about these Terms? Contact us at: